Return Policy

Return Policy for Balpoxy Website in the Arab World

Related to Purchases and Products:

1. Right to Return:

- Buyers in Egypt can request a refund within a specified period after receiving the product, in accordance with local laws.
- The product must be returned in its original condition with all the original accessories as per the specified terms.

2. Return Period:

 - The return time is determined according to local regulations, often ranging from 7 to 14 days.

3. Non-Returnable Products:

 - Some products are exempt from the right of return due to their nature, such as personal or health-related items.

4. Shipping Costs:

 - In some cases, buyers may be required to bear the shipping costs for returning the product, in accordance with local policies.

Compensation and financial recovery:

1. Timing of recovery:

 - Balboxy website tries to refund the amount as soon as possible after receiving and reviewing the returned product.

2. Means of recovery:

 - The same payment method used during purchase is used to make refunds.

Coordination and communication:

1. Site Notification:

 - The buyer must inform Balboxy.com of his desire to perform the return process via the specified means of communication.

2. Product return costs:

 - If it is not possible to return it via mail, the buyer will bear the costs of returning the product.