Return Policy
Return Policy for Balpoxy Website in the Arab World
Related to Purchases and Products:
1. Right to Return:
- Buyers in Egypt can request a refund within a specified period after receiving the product, in accordance with local laws.
- The product must be returned in its original condition with all the original accessories as per the specified terms.
2. Return Period:
- The return time is determined according to local regulations, often ranging from 7 to 14 days.
3. Non-Returnable Products:
- Some products are exempt from the right of return due to their nature, such as personal or health-related items.
4. Shipping Costs:
- In some cases, buyers may be required to bear the shipping costs for returning the product, in accordance with local policies.
Compensation and financial recovery:
1. Timing of recovery:
- Balboxy website tries to refund the amount as soon as possible after receiving and reviewing the returned product.
2. Means of recovery:
- The same payment method used during purchase is used to make refunds.
Coordination and communication:
1. Site Notification:
- The buyer must inform Balboxy.com of his desire to perform the return process via the specified means of communication.
2. Product return costs:
- If it is not possible to return it via mail, the buyer will bear the costs of returning the product.